The basic self-fulfillment setup steps are as follows:
1) Go into the sales management
2) You set up product groups that you are going to offer via self-fulfillment. (These self-fulfillment groups are created so you can charge shipping on self-fulfillment items.)
3) You set up the products you are going to offer via self-fulfillment.
4) You set up shipping charges to charge customers in addition to the cost of the prints.
5) You set up applicable sales tax for your state.
6) You select the Self-fulfillment products under the Pricesheet (in addition to any pro-lab products you are offering in that Pricesheet as well.
The self-fulfillment sales process is as follows:
1) The customer orders and pays on line in your gallery.
2) You receive an e-mail notifying you of the order and what was ordered.
3) You print and pay for (through whatever lab or other source you select) and have that product mailed directly to the customer, or get the product to them yourself.
4) Once a month you receive a check for the print sales, shipping and tax - minus our 10% commission for hosting your image and having the shopping cart/credit card processing run through our system.
The self-fulfillment process - what to expect:
1) The customer orders and pays on line in your gallery.
The self-fulfilled products appear in your product list as any other product would appear. If you have a "mixed" offering, the pro-lab products will appear as well.
2) You receive an e-mail notifying you of the order and what was ordered.
The email notice will contain the customer's name, address and email. It will contain the items ordered, the quantity of each, and the images/gallery. Most importantly, it will contain an order number. You can also reference this information by going into "Sell My Photos > Overview > Order Reports."
3)
You print and pay for (through whatever lab or other source you select)
and have that product mailed directly to the customer, or get the
product to them yourself.
If it is something you get locally to you, then you arrange for it there. You might purchase and fulfill the order through another online lab or resource. Or, as many of our users do, they simply place the order through Shutterbug Storefront as an at-cost order and direct-ship the products directly to the customer.
4) Once a month you receive a check for
the print sales, shipping and tax - minus our 10% commission for
hosting your image and having the shopping cart/credit card processing
run through our system.
You get the net receipts of the entire order, other than the 10% commission. As an example of the workflow:
A customer gets a self-fulfilled 5x7 print. The cost to them is:
- $10.00 - Print
- $3.50 - Shipping
- $.60 - Sales tax ($10 x 6% tax as example)
- $14.10 - TOTAL collected from online purchase
- -$1.00 = Shutterbug Storefront - Keeps 10% commission
- -$.50 = Shutterbug Storefront - Keeps $.50 flat fee on S&H for CC processing
- $12.60 = Amount sent to photographer at the end of the month
- ($.75) cost of print photographer paid to the local lab (as an example)
- ($3.00) cost of shipping photographer paid (as an example)
- ($.60) cost of sales tax collected passed on to the state
- $8.25 NET PROFIT to photographer (in this example)