Account Renewal

Renewal Policies - Summary:

  • Shutterbug Storefront accounts will automatically renew at the end of your billing cycle - either monthly or annually. 
  • Users are responsible for monitoring their renewal dates in administrative area and canceling accounts as they wish to do so.
  • There are no refunds on account subscription charges after initial 30-day period.
  • Subscription charges will be deducted from existing sales balances if there is a sufficient balance present.  Otherwise, the credit card on file will be charged.

Automatic renewal / How to cancel
An Shutterbug Storefront account automatically renews on the billing cycle chosen - either monthly or annually.  Since the interface readily makes cancellation available at any time, and because we have many accounts on a monthly renewal basis, we currently do not send out any notices prior to renewal.  To cancel the service, log in and go to "Account > Settings > Cancel Account"

Refund policies
There are no refunds on account subscription charges after initial 30-day period.  All cancellations must occur prior to a renewal date.  If an account is canceled with unused time remaining, the account will remain open until the next renewal date.  No retroactive cancellations will occur. To see refund policies, click here.

Subscription Charges - Sales Balance:
Shutterbug Storefront reserves the option to deduct any recurring subscription fees coming due from any existing sales balance due the user/photographer. If your sales balance has adequate funds, the subscription fees will be paid out of this balance. If not, the credit card on file will be charged.

These policies are covered in our Terms of Service agreed to when enrollment occurs.  See Terms of Service - click here


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