Your customer chooses their products online and submits an order. 

Then, depending on whether you have your settings as ‘Display Only’ or ‘Print Ready’ you will get one of two e mails: 

• Display Only: If you have your settings for display only, you will get an email that an order has been placed and you need to upload the file requested.
• Print Ready: If your settings are print ready you will get an ‘order confirmation’ email that confirms that a customer has placed an order. 

After this point the process is the same for both.  The customer will also receive an email confirming their order with you. 

You will then receive an email when your order enters the printing process, and another when it ships.  You can track all of your orders online with our online reporting area within your administrative site.  (Go to "Sell My Photos" > Overview > Order Reports)   

Either our in-house lab or one of our "lab partners" prints your products and ships them directly to the customer.  The customer receives a notice when the order(s) ship - and they do get a warning in the email that says that the order MAY come under different packages under separate shipments.

There is NEVER any indication in the order of ANY cost or invoicing information.  There is only a packing slip included.